Privacy Statement

Content Last Updated: 05/08/2010


Our Commitment To Privacy

Intenergie recognises the importance of your privacy and is committed to protecting your personal information. This privacy policy describes how we manage your personal information.

Please note that this Privacy Policy may change, so please check back from time to time.


How We Collect Personal Information

We collect personal information in a number of ways. Usually it is directly from you when you complete your mailing list details so we can provide you with information about Intenergie. We also sometimes collect from publicly available sources of information.


Information Collected When Browsing Our Website

When you visit this web site, our web server makes a record of your visit and logs the following information for statistical purposes:

  • Your server address
  • Your top level domain name (for example .com, .gov, .au, .uk etc)
  • The date and time of your visit to the site
  • The pages you accessed and documents downloaded
  • The previous site you have visited
  • The type of browser you are using.

    Mailing Lists

    In our web site, we may ask you to provide your mailing information, or to participate in surveys.

    If you complete an online mailing list subscription form, we only collect the information contained in that application form if you submit the form to us. If you log out of the web site or cancel the application prior to submitting the form, the information is automatically deleted. We collect information about your location, your company name, and a subscription group for demographic purposes. We also record your e-mail address. When you subscribe, we’ll immediately send you an email to confirm the validity of your email address.  You won’t receive any email from Intenergie until you validate your subscription via the instructions in that email.

    This information is analysed on a bulk basis for broad demographic content. Individual use is not analysed. We may use your e-mail to provide you with information about Intenergie. If you do not wish to record this information you can "opt out" of the mailing list.


    Use of Cookies

    Cookies are pieces of information that a Web site transfers to an individual's hard drive for record keeping purposes. The cookie assigns you an identification number which allows Intenergie to recognise you when you return to the Web site. Intenergie uses "cookies" to deliver content specific to your interests so users do not have to register each time they use the web site.


    Links To Third Party Web Sites

    Our web site may from time to time contain links to other web sites. Intenergie is not responsible for the personal information handling practices of such web sites.


    Disclosure of Personal Information

    We will not disclose your personal information other than for a purpose made known to you, a purpose you would reasonably expect, a purpose required, authorised or permitted by or under any law, or a purpose otherwise authorised by you.

    We may, however disclose your personal information to organisations outside Intenergie with your consent or where such disclosure is for purposes related to your reasons for providing us with your personal information. We may also disclose your personal information to service providers in relation to which we outsource some of our important administrative functions. Where appropriate, these disclosures are subject to privacy and confidentiality protections. The organisations to which we outsource services include marketing services, mailing services, and information technology services.


    Access and Privacy Complaints

    You have a right to access your personal information, subject to some exceptions allowed by law which require us to refuse access. If you would like access to the personal information we have about you or if you have any complaints in relation to privacy, please contact us by telephone at (713)962-6455 between 9.00 am and 4.00 pm (Central Standard Time), Monday to Friday and ask to speak to our Privacy Officer. Alternatively, you can send your questions and comments via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or lodge a written complaint to The Privacy Officer, Intenergie, P.O Box 1165, Alief, TX 77411. We may charge an administrative fee for searching for and providing access to your information.